Terms and Conditions

Welcome to the Brass Tacks online store, shop.brasstacks.co.in, owned and operated by Brass Tacks. If you visit or shop at www.brasstacks.co.in, you accept these conditions. Please read them carefully.

Sign In Information

When you visit www.brasstacks.co.in or send e-mails to us, you are communicating with us electronically. By signing an account with us, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You also agree to accept responsibility for all activities that occur under your account or password. shop.brasstacks.co.in and its affiliates reserve the right to refuse service or terminate an account in cases where fraud is suspected. We also reserve the right to cancel an order (in such cases you will be refunded).

Copyright

All content included on this site, such as images, text, graphics, logos, button icons, audio clips, digital downloads, and data compilations is the property of Brass Tacks. All software used on this site is the property of Brass Tacks or its software suppliers.

Trademarks

The Brass Tacks logo is a registered trademark (The Trademarks Act, 1999). Any violation of our trademarks will be liable for legal action.

Site Access

Brass Tacks grants you limited permission to access and make personal use of this site and not to download or modify any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; or any downloading or copying of account information for the benefit of another merchant. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Brass Tacks. You may not use any proprietary information (including images, text, and page layout) of www.brasstacks.co.inor shop.brasstacks.co.in.

Pricing

The prices displayed for products on our website are in Indian Rupees. The prices represent the full price of the product, inclusive of tax. Most Brass Tacks products displayed on the website are available in select stores in India while stocks last. In some cases, web merchandise may not be available in Brass Tacks stores. Stores may also have different prices or promotional events are different times. Sale prices on the website are Internet-only specials and do not always reflect the pricing at Brass Tacks stores.

Shipping

There are rare cases where a few customers might buy an item at the same time. In such cases, when there is limited stock, we might cancel your order and fully refund your money.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

Our shipping service will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable.

Sizing

The fit of our clothing depends on the cut, fabric and style of each garment. Different styles have different silhouettes and accordingly the measurements will differ. Some garments are designed to have a looser, relaxed fit and some garments are designed to be more fitted. Please review our sizing guide as well as the details section in each product page to choose the size best suited for you.

Wash Care & Properties

All Brass Tacks products are made from natural fabrics, with the exception of our stretch pants which have a small percentage of lycra in them. Our production process includes one wash to shrink the fabric before we begin cutting and tailoring. Natural fabrics are gentle on skin, but they also require more care while washing and ironing as they tend to crease easily.

The mill made fabrics can be washed in a machine if it’s cotton, or dry cleaned if it’s silk. All garments have wash care labels stitched on the inner side seam. The handwoven fabrics have certain irregularities that arise out of being made by hand. These irregularities are part of the charm of handwoven fabrics and they are not defects. Handwoven cotton should washed by hand, and preferably rinsed in soap water rather than left to soak for long. Handwoven silk should be dry cleaned.

Other textile crafts such as printing and tie-dying are also done by hand and dyed in small quantities. For this reason it is best to rinse these fabrics in cold, soapy water and then rinse them again in plain water before line-drying them. Do not soak these fabrics, and if the fabric is silk then skip the washing and just dry clean them.

All Brass Tacks garments must be line-dried. Using a dryer will heat the fabric and cause the garment to shrink. Drying your clothes in the shade will ensure that the colours don’t fade over time.

Colours

We have made an effort to display each garment as accurately as possible. However, depending on your monitor settings, we cannot guarantee that your monitor’s display of any colour will be accurate.

Indemnification

You agree to defend, indemnify and hold Brass Tacks and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site and your violation of our terms.

Disputes

Any dispute relating in any way to your visit to brasstacks.co.in or to products you purchase through shop.brasstacks.co.in shall be submitted to confidential arbitration in New Delhi, India; the only exception to that is if you have in any manner violated or threatened to violate Brass Tacks’s intellectual property rights, we may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts.

Privacy & Security Policy

Your Privacy

We respect your right to privacy. Our privacy and security policy outlines the information we collect about you, how and why we use the information, and some options you have to restrict our usage of this information.

Our Email List

We offer those who sign-up for our email list advance notice of sales, new collection launches and other Brass Tacks news. Email addresses collected at www.brasstacks.co.in and shop.brasstacks.co.in are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. While signing up for our mailers, your mobile number is optional but your email address is required. If you would like to unsubscribe from our email list, please contact us or use the unsubscribe link in the emails we send you. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.

Online Orders

While shopping on our online store, we request only the information necessary for us to complete your order or to contact you regarding the status of your order. The information we collect includes your name, mobile number, email address, shipping address and billing address.   

Security

Brass Tacks does not store your credit card or online bank account information These details are directly imputed by you into the bank payment gateways which are completely secure.

Policy Changes

Brass Tacks may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The brasstacks.co.in Privacy & Security Policy only addresses the use and disclosure of information we collect from you through our website.

Feel free to contact us with any questions about our Privacy & Security Policy.

Email: service@brasstacksmadras.com