We really want you to love and wear what you buy and not be "stuck" with it. Anything you buy online can be returned or exchanged within two weeks, as long as the garment has not been worn, and the tags are intact on the garment.
There is an exception to this rule: items bought on sale or with a discount code cannot be returned or exchanged. Sadly, offering this service along with discounts isn't viable for us.
For domestic shipments, we bear the return shipping costs if the order is over INR 1000. If it's less than that, we charge a fee of INR 70.
For international shipments, we do not bear the shipping costs.
We’ve put together our information on returns and exchanges in the form of questions and answers so you can find what you’re looking for easily. And if you still don’t know what to do, send us an email
Are there any criteria for returns and exchanges?
Yes, there are a few.
Our office address for returns and exchanges:
77/13, Corporation Shopping Complex, C.P. Ramaswamy Road
Alwarpet, Chennai 600018
Ph: (044) 4208-1767
Who bears the postal charges for the goods returned?
For domestic shipments, we do. Fill out the return and exchange forms, and send us an email. We'll have our courier partner pick up the pieces from you at a time that is convenient to you. Unfortunately, our pick up service does not extend outside Indian borders. At the moment, we do not cover the expense for international returns.
The product I received has a fault. What do I do?
We do have a rigorous quality control department but it’s possible that on rare occasions we’re prone to human error. In that case, all you need to do is just send the piece back (labels intact) within 14 days from the date of receiving the order and we will send you a replacement. Be sure to send us an email as well so we can keep a fresh piece ready for you right away.